Shipping & Delivery
We ship internationally. We strive to provide our community with the best possible online shopping experience. This is why we partner with only the best freight companies to ensure you receive the quickest and most efficient delivery times possible.
You will receive an order confirmation immediately after placing an order. If you haven’t received it in your inbox, check your spam/junk folder. If you can’t find order confirmation email anywhere, contact us at contact@rigorer.store with the email and phone number you used to place your order.
Please allow 1-2 working days for orders to be processed. Once the order is packed and shipped, you will receive another email with the tracking number of your order. Please give up to 2 working days for the tracking number to show any activity on Fedex, Janio or Qxpress.
Orders are processed and shipped 5 days a week (Monday – Friday), except on International Public Holidays.
Shipping times and costs will vary depending on your delivery location.
CASH ON DELIVERY: This payment method is only available for Singapore Residents. Please have the exact amount available for the courier, it will save you time and trouble.
*Shipping times are indicative from the date of dispatch, not the date of order.
*Due to the current COVID-19 situation there may be a delay in delivery times, We would like to thank you for your patience during this time.
Duties & Taxes
International orders can incur duties and taxes. Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.
